Automatically align workflows with your business needs

At the heart of the Agora solution, natural language and no-code workflows ensure simple and flexible use by each stakeholder within the enterprise: business experts, operational teams as well as the IT department.

Agora Solution

Benefits

Simplicity

For business experts

They define, automate and maintain the most diverse workflows they are responsible for, without the need to develop software code.

For operational staff

Notifications and queries in everyday language, reuse of  communication apps: nothing new to install and learn.

For the IT department

Unburdened by the maintenance of business workflows and APIs, the IT department can now focus on its innovation projects.

Alignement

The continuous alignment of business processes with operational needs is made optimal, while reusing existing infrastructures. The value of the information system is thus reinforced and the capacity for innovation is amplified.

Traceability

All transactions are recorded in natural language and allow a total transparency of usage. This register contributes to the traceability of operations within your organization as well as to the identification of atypical situations. 

Plateform

The Agora solution is delivered from a shared platform, hosted in the cloud. Each organization subscribing to the service benefits from one or more protected workspaces, allowing a flexible deployment of its various projects. 

Secure workspaces for every project

Each workspace has an administration console that allows the configuration, supervision and creation of automated workflows. It also enables the activation of natural language interfaces to users and the various applications, devices and platforms that need to be interconnected. All administration functions are also accessible from a documented API. 

Business experts: defining workflows without coding

The business expert defines her workflows via a no-code interface, in two steps: 1° selection of triggering conditions and 2° configuration of commands to be applied when the conditions are met. An advanced mode allows the graphic input to be replaced by code for specific situations. 

échange langage naturel

Operational teams: communicate in natural language

Users interact in the language of their choice with connected devices and applications within their workspace: notifications and queries are transmitted via collaborative applications, social networks and other usual means of communication (sms, email). 

Business applications, web services and IoT platforms

The Agora solution is connected to applications and platforms via their APIs, thanks to a dedicated connector called “vThing”. Each vThing converts in real time the language of the API it is in charge of into natural language, manages events, discovers resources, etc. The vThings are selected and installed from a store accessible from the admin console.

Plateformes IOT

What if my application is not available?

The diversity of applications is such that it is useless to aim to have them all in advance. This is why Agora’s other job is to make new connectors (vThings) available quickly. We take care of the frequently used applications; and for those more specific to your organization, we can either develop them for you, or provide tools (SDK) allowing you to produce them yourself without much difficulty. 

Technology

The Agora solution combines original technologies, application containerization, advanced resource orchestration and a robust implementation to offer its customers high performance and flexibility. 

Natural language processing

Fast and precise, Agora’s natural language processing (NLP) allows exchanges with users, connected devices, web services and business applications.

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Multiple natural languages

Agora NLP works directly in many languages (English, French, Japanese, etc.). Immediate adaptation to the user’s language is made possible by automatic language detection.

No-code workflows

The drag-and-drop interface makes it easy to configure rich and varied workflows combining all available resources. An advanced mode allows the development of scripts in JavaScript.

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Real-time

The entire platform is designed to respond quickly (< 1 sec) to events and queries placed on it, even in the case of large deployments (applications, devices…). 

Security and confidentiality

Each project has dedicated and isolated resources (database, micro-services, etc.). Data exchanges are encrypted, as well as all secrets (accounts, API keys, etc.).

High availability

Technical resources are hosted in the data centers of three independent providers, with load balancing and automatic reconfiguration in case of failure. 

How to implement a project?

Starting an Agora project is quick and easy: create your workspace, select the applications and platforms to collaborate on. You are now ready to communicate in natural language and all that remains is to configure your first workflow. 

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Creating the workspace

Your workspace is generated when you subscribe to the service. You just have to select a few options and declare your administrators and analyst with their associated rights of use. 

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Selecting applications

Available applications are displayed in a store of vThings accessible from your console. You install them with one click in a few seconds and complete their configuration with the relevant credentials.  

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Setting up workflows

Your no-code graphical interface guides you to define your first processes: triggering conditions, actions to be taken when conditions are met, variable message notifications…

Hybrid deployment mode (edge)

One of your applications is not accessible from outside your company? The edge mode allows you to deport the corresponding connector (vThing) within your own infrastructure, while allowing global control from the cloud. You provide the server, we provide the Docker container with its vThing. 

Interested in our solution?

You will find a lot of additional information on this site, in particular about the solution, examples of use and the different subscription formulas that are proposed.

Our experts are available to answer all your questions and advise you on the best way to animate and automate your business processes within the extended information system. Do not hesitate to contact them!