Conversational AI for your applications
Our platform makes the value of your applications accessible to all your users
Platform
Based on our own technology, the Agora Software solution makes any connected application conversational.
Agora centralizes all interactions with your users, wherever they may be.
Our No-Code and Low-Code approach enables rapid deployment of new application bots in just a few days.
Our platform is hosted entirely in France, with redundancy provided by several hosting providers to guarantee the security of even the most sensitive data.
Conversational interfaces
You create your scenarios based on relevant actions on your applications through our conversational interfaces: notifications, information searches, transactions, etc.
You benefit from an initial and scalable conversational interface model.
Serverless
On your side, the integration effort is limited.
A store of connectors is available, and we work with you to define the ones that meet your needs.
If an application’s connector is not available, we rely on generic connectors for rapid, low-cost implementation.
Agora also makes all its internal APIs and their documentation available to the public.
Omnichannel
Your users don’t have to download a new application. We transform your daily communication channels into conversational interfaces.
You can combine several channels:
- Professional collaborative applications, including MS Teams, Google Workspace, Slack;
- Personal messaging applications, such as SMS, Messenger and WhatsApp;
- Bot-like access integrated into web interfaces or mobile applications;
- Automatic Speech Recognition (ASR).
Multi-language
Users can express themselves in the language of their choice, from among some 15 available languages. Additional languages can be added on request.
Several languages can be used simultaneously within a single project.
However, the administrator can decide either to activate automatic language recognition, or to define the reference language to be used within the project.
Dedicated workspaces
Agora is a multi-tenant solution that isolates each project space.
Our customers can integrate it into their own back-office via APIs, so as to automate the integration of new customers quickly and securely.
Each project or customer can have its own dedicated resources (NLP, databases, microservices, etc.). Data exchanges are encrypted, as are all sensitive data (accounts, API keys, etc.).
One sentence replaces
9 clicks
40 common operations processed using only natural language
78% of employees don’t have a full knowledge of the tools they use on a daily basis
Milestones in your conversational AI project
Integrate Agora Software’s conversational AI into your solution quickly, while retaining control and developing real autonomy over your product’s evolution..
Analysis
In just a few hours, we identify and define the outline of your project. You define your priorities.
- First relevant functional scope
- Definition of initial intentions
- Selected access channels (A chatbot integrated into your solution, MS Teams, Slack, WhatsApp…)
- APIs required
Implementation
We’ll give you access to our platform and work with you to set up your instance.
- Implementation of the first scenarios
- Connecting resources
- Tests and iterations
- Implementation of white label if necessary
Autonomy
Your product is equipped with conversational AI functionalities, which you can upgrade according to identified needs.
- Skills transfer
- Updating and extending scenarios
- Support
Forget chatbots, adopt conversational AI
Agora’s conversational interface is specialized to the application to which it is connected (which can be an application, a platform, a web service or a knowledge base).
Unlike a chatbot, we’re not an intelligent assistant, and we don’t pretend to be human.
A traditional chatbot is designed to satisfy “question-answer” exchanges on a static and limited knowledge base.
Our job is to provide an application interface in natural language
that enables users to make requests and place orders, in several languages and on several channels, while remaining within a precise application context.
Read our white paper
Employee experience
Simplify access to your business applications with conversational interfaces.
Benefits of the Agora Software solution
Conversational applications for all
Versatility
Multiple use cases.
Flexible integration with necessary applications and LLM.
Multi-language & Multi-channel
Natively omnichannel and multilingual for rapid deployment and adoption.
No-Code orchestration
Log storage, visible from the platform or exportable to BI tools (oData).
Full control
Can be handled by non-specialists.
Intentions defined directly from the No-Code platform.
Fast, effortless training.
NLP owner
Dedicated to the project & Trusted AI, hosted in the European Union.
Light: frugal, ecological, sober.
High availability
Cloud platform available 24/7 – SLA.
Interested in our conversational AI solution?
You’ll find a wealth of additional information on this site, including details of the Agora Software solution and usecase examples.
We’ll be happy to answer any questions you may have, and advise you on the best way to make your applications conversational.
We look forward to hearing from you!