Subscription plans

The database is used for viewing on the administration console the Verbatim and the various data collected within each Workspace for the plan in question. Measurements are usually kept in a sliding window with an interval of 15 minutes. The storage space is distributed and shared between the different Workspaces of the same plan.

The Organization is the entity that subscribes to a plan. It can be a company, a city, a hospital, a school, etc. Subscriptions apply at the Organization level and are billed to the Organization.

The administrators of each Organization have access to the administration console, where they can configure and manage their various workspaces and obtain information on the use and performance of the services. Analysts can configure no-code scenarios and get insights into the usage and performance of services in their workspace.

The Natural Language Studio allows Authorized Operators to define new intentions to be detected in natural language exchanges, to automatically generate the corresponding modules, and finally to test and deploy them in the different vThings.

The No-Code Studio allows Administrators and Analysts to deploy scenarios that combine the different resources made available by vThings. They consist of programmable sequences triggered by events (including human actions). The sequence can consist of activating an actuator, controlling connected equipment, contacting a user, recording a verbatim, etc.

The OData server interface allows an external OData client to query the information countained in the database, in order to apply an additional processing (like reporting, business intelligence analysis or different types of AI algorithms).

Real-time interactions are driven by scenarios developed from the no-code studio. Once the trigger conditions have been met, the actions defined in the scenario are applied in less than a second.

Users are physical persons that interacts with the solution through the available communication channels, like collaborative applications and messenging applications.

The Verbatim is the general ledger of the messages exchanged in each Workspace. Each message is in natural language and time stamped, hence their understanding is simple, transforming the Verbatim into a unique tool for traceability and multi-purpose activity analysis.

Connectors are applications controlled by the Agora platform. Selected from a store located in the admin console, they connect Workspaces and IoT platforms, applications, web services, social media, and more. Attached to a workspace, a connector has its own resources, converts the API (Application Programming Interface) it is responsible for into natural language (in both directions) and implements various functionalities such as language detection, event management , ID management, etc.

A Workspace is a virtual location where connected objects, applications, web services and users can exchange messages (through the connectors deployed there) and participate in scenarios. Each Workspace has its own resources, which increases security, ensures privacy and simplifies operations. An Organization is entitled to a maximum number of Workspaces, depending on the subscription plan to which it has subscribed.