Digitalization will only be successful if it brings simplicity in people’s life.
Digitization is progressing inexorably within human activities: domestic, professional, leisure, health … To be useful, accepted and even desired, interactions between users and digital tools, including connected objects and services, must be simplified.
Despite the growth in the number of mobile applications available and the increase in the user connection time, the number of applications used daily decreases. Even more insightful: out of the 10 most popular mobile applications, 7 are social networks, which therefore capture the most time of use. We are witnessing a de-facto standardization of usages.
A connected light can be turned on or off; in the best case, you can choose its intensity and color. A meteorological station will provide four or five measurements (temperature, pressure, humidity, precipitation) and possibly trigger an alarm if a preconfigured threshold is crossed. A connected washing machine can be started remotely (although not loaded!), might inform you of the end of the wash cycle and ask if you want to extend the drying time, that’s about it.
So why is it so complicated to use our simple devices? Why should we clutter our smartphones with so many applications that we have devices or suppliers?
Too many applications in IoT projects
In fact, we encounter the same problem in many digital projects.
Firstly, the digital transition now applies to all sectors of activity, not just software: agriculture, industry, connected objects, health, the service sector, etc.
Secondly, technological developments are occurring so rapidly that organizations and users no longer have the time to appropriate all the new tools made available to them as part of this digital transformation.
It becomes complicated to get enough training in their use when a new application or software is replaced by another one in a very short time.
This is why information systems are facing an increasing fragmentation with the continuous arrival of these new technologies. We must therefore find a way to facilitate the appreciation of users of these applications and to make all the components of the IS work together.
If you enjoyed this article you might also like to read For an “entente cordiale” between collaborative applications and digital processes.
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