Provide instant, accurate and effortless tracking for your users
From the WhatsApp channel set up by the publisher,
in this case in French (but it could also be in Polish, Spanish or English…),
you get a summary of invoices for a given project,
instantly and in real time,
directly from the ERP connected to Agora on a white-label basis.
…Simplify your solution’s user experience!
Stages of a project with Agora Software
2 or 3 iterations
Definition of the functional and application scope
Validation of technical feasibility
Realization on a broader functional perimeter specific to your use cases
Implementation of administration and control interfaces for our platform
At your own rhythm
Progressive or complete on your customer base
Simplify the user experience by getting:
Editor's business applications
ERP, CMMS and Predictive Maintenance
Users on their digital workplace
MS Teams, Google Workplace, Slack, etc.
Users on their personal media
Messenger, WhatsApp, SMS, etc.
Example : Software publisher simplifies the HRIS user experience and sets itself apart from competing solutions
As Europe’s leading provider of HRIS/HCM solutions, this Franco-Italian publisher was quick to respond to its customers’ demand for support in the digital workplace.
Receiving repeated requests from its customers to take into account their transition to solutions such as MS Teams, Google Workplace or Slack, the publisher considered a number of technical solutions: chatbots, Gafam “AI” suites, etc. It finally opted for the Agora solution, mainly because of the need to support its customers in the digital workplace.
It finally opted for the Agora solution, mainly for technical and functional reasons. Flexibility of integration, level of security and confidentiality, quality of language processing, white label…
The speed and simplicity of deployment in multilingual and omnichannel environments were also decisive.
Within a few days, an initial PoC was set up to ensure the feasibility of integrating the 2 platforms.
In just a few weeks, we completed OEM integration of the Agora platform on the publisher’s platform. This facilitated deployment and configuration for existing and new customers.
In just a few months, this publisher enabled its customers’ users to make their requests directly on their everyday collaborative tools (MS Teams, Slack, Google Chat, etc.).
In this case, interactions may concern requests for leave, training, payroll, expense claims, feedback, etc.
Users benefit from all the functional richness of the HR solution, and moreover in their everyday language.
Thanks to OEM integration of the Agora platform, this editor, its integrator partners and even its end customers can define new automatic language processing models themselves.
They can evolve the different use cases for each company (evacuation procedures, access to key documents, works council services, etc.).
Things to remember:
Conversational application interfaces make it possible to simplify and accelerate interactions for all your users, wherever they may be.
As a software or platform publisher, you have developed remarkable skills in your field: ERP, CRM, HRIS, Finance, Training, CMMS…
All your users are already connected to collaborative platforms and social networks.
Agora’s conversational application interface lets you connect your software or platform directly to these users, as required on MS Teams, Messenger, Slack, WhatsApp, LINE, Google Chat, etc.
Which offer for your company?
Our flexible subscription plans are designed for both medium and large companies. They support you during the different phases of your projects: pilot, deployment and generalization.
Our experts are at your disposal to answer your questions and advise you on the best way to animate and automate your business processes. Do not hesitate to contact them!