AI Agent

Augmented search agents

Your users constantly need information to optimize their use of your solutions: practical guides, industry data, domain expertise, and more.

For software publishers, augmented search agents offer a unique opportunity to boost usage and adoption of your applications.

By integrating an augmented search agent, you empower your users to ask any question about your ERP, CRM, HRIS, or other applications—and receive precise, contextual, and controlled answers.

Integrating Agora Software into your application means significantly enhancing the user experience and increasing the appeal and effectiveness of your software.

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RAG

Already familiar with augmented search agents and ready to integrate them into your software?

Turn Your Software into a Smart Assistant

Your users waste time searching for scattered information.

Give them instant access to relevant insights, extracted from their own data, directly within your application.

With an augmented search agent, they get precise, contextual answers in natural language—without ever leaving your software.

Business and User Knowledge

 

Product knowledge (software)

Customer Knowledge

Database

→ Best sales practices (CRM)

→ Supplier contracts and datasheets (ERP)

→ Reporting standards or accounting rules (Finance)

→ etc.

→ Announcements

→ Product sheets

→ Quizzes or best practices for your application

→ etc.

→ Internal procedures

→ Knowledge related ti their business

→ Announcement management

→ etc.

→ Available stocks or resources

→ Customer account balance

→ Document compatibility

→ etc.

Your Augmented Search Agents, Naturally Multilingual

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No matter the language of your documentation and data, your users can query their data in their own language.

Why Integrate an Augmented Search Agent into Your Software?

Discover how to integrate agents into your software in 3 simple steps.

Make All Useful Knowledge Accessible to Your Users

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Your Augmented Search Agents

Your existing documents

Product sheets, user guides, announcements, best practices for the industries you support —available as PDFs, text documents, URLs, etc.

Your databases or software data

Product or customer references, event lists, identified solutions, etc.

Your customers’ documents

Offer your customers a complementary service: an augmented search agent powered by their internal resources, directly through your application.

Agora Software

Our SaaS platform, with ready-to-use connectors for seamless integration via conversational interfaces.

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Relevant interfaces for your users

Un agent intégré à votre logiciel ou à votre application mobile, MS Teams, Slack…

Your users

No more wondering “where to look?”—they get all the important information with a simple request.

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Thanks to the augmented search agent integrated into our HRIS, our users find direct answers to their payroll questions. They save countless hours of research every month.

Why Build Your Augmented Search Agents with Agora?

Like all our agents, augmented search agents are designed specifically for software publishers. They meet your requirements and constraints, ensuring maximum flexibility:

Pricing models tailored to software publishers (not usage-based)

Informed LLM selection and advice

Security and reliability to minimize hallucinations

Fast project launch and administration

FAQ: Augmented Search Agents

How do you eliminate hallucinations?

A Complex Chain of Prompts (CoT) breaks down complex workflows into subtasks, each with a specific prompt. This ensures:

  • Optimized resources (e.g., using smaller models for simple steps)
  • Improved reliability: Each step is validated before moving forward
  • More reliable results: Reduced errors and hallucinations through a modular approach

What knowledge should be made available with an agent?

Your users—even the most experienced—need information to succeed. Provide them with:

  • Industry knowledge (legislation, internal processes, technical documentation)
  • Software-specific knowledge (e.g., “How to process leave balances at period-end?”, “How to duplicate an asset?”, “Access lost opportunities”)
  • Customer-specific knowledge (supplier contracts, standards, etc.)
  • Process-relevant data (inventory, accounts, registers, etc.)

Do you comply with GDPR?

Agora Software is GDPR-compliant and offers trusted AI solutions.

How to implement a dedicated augmented search agent for a single customer?

As a publisher, you must ensure data isolation, configurations, and access control. Our platform is designed to simplify shared instance management, including fine-grained access rights in our natural language studio.

What types of data can be made accessible with an agent?

Your knowledge and data exist in various formats. We natively support:

  • PDF files
  • Word documents
  • Web pages (URLs)
  • CSV files
  • Images

We also evaluate custom pre-processing (DMS, video transcriptions, etc.) with our clients.

What are your pricing models for augmented search agents?

We offer a 1-year license including usage rights, deployment on Agora Software’s shared infrastructure, technical support, and corrective/maintenance updates. Pricing adapts to your business model (number of users, document volume, etc.).

Which LLM should be used for an augmented search agent? What are the key criteria?

We recommend using multiple LLMs for optimal performance. We select models of varying sizes to ensure efficient processing and relevant responses.

I already have an LLM and want to keep my data in-house. Is this possible?

Yes. LLM and database hosting can be managed by Agora or by the publisher. Our platform supports secure, flexible connectors for both options.

How long does it take to implement an augmented search agent?

Projects can start in days or weeks, depending on source complexity and access rights. We provide tailored advice based on your project’s specifics.

Augmented Search Agents: An Opportunity for Your Application

You’ve already documented product sheets, best practices, and product references. Now, integrate them into your augmented search agent’s knowledge base so users can ask any question.

Deployment is fast (days or weeks) and requires no technical resources. You can update the knowledge base anytime to add new content or refresh existing documents.

Our no-code studio lets you easily administer your agents.

Simply identify valuable resources (training, product sheets, contracts, legal info) and set access rights.

A knowledge base agent can be deployed in a matter of days or weeks.

Your users want intuitive experiences and assistance to complete their tasks.

Conversational features add significant value—whether as part of your core offering or as a premium add-on.

Deploy your first project with our support, then create new agents independently. As you develop new content (product announcements, versions, sector knowledge), easily launch new augmented search projects.

Need More? Discover Our Other AI Agents

Augmented search agents provide natural language access to knowledge and data.

But your users also need:

Software Agents:

To execute actions (e.g., workflows) and access data (inventory, customer accounts) directly via conversation.

→ Know more about Software Agents

Generative Agents:

To create, translate, or optimize smart content (emails, reports, product sheets) directly in your software—offering your customers even stronger differentiation.

→ Know more about Generative Agents

Ready to Integrate an Augmented Search Agent?

Let’s talk today